Posting date: 30-10-2019 | Closing date: 13-11-2019
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MANAGER – FRAUD MANAGEMENT
(Japan Kerinchi, Kul. Lumpur )
Job Descriptions

*RESPONSIBILITIES*            
-To conduct desk and field investigation for both issuing and merchant acquiring fraud            
-To identify gaps along the processes to minimize fraud risks            
-Conduct merchant training as and when required            
-Conduct fraud awareness training to internal customers            
-To carry out any other duties as assigned and directed by the Management            
-To conduct a joint investigation with industry players as and when required            
-To represent the Company in MRMTF meeting and court appearance for fraud cases            
-Conduct site visit and/or field investigation to suspicious merchant / potential new merchant            
-Investigate and resolve any fraud cases with comprehensive findings and recommendations            
-Conduct interviews and/or interrogation with customers and staff pertaining to fraud issues            
-To conduct a periodic review on process flow and update the operation manual (where necessary)            
-To ensure operational processes are in compliant with the card brands & regulatory guidelines            
-Conduct post-mortem or review meeting with CAD and business/product owners to minimize the fraud risks            
-Review any suspicious applications escalated by any channels and returned to them within the internal Service Level Agreement (SLA)            
-Conduct field investigation on confirmed fraud/collusive merchant or Common Purchase Point (CPP) merchants identified by card brands or issuing banks            
-Establish an effective and valuable relationship with other financial institutions, nonfinancial institution, law enforcement agencies and government sectors to combat fraud            
-To maintain proper records and audit trails for all work-related matters, sources documents, manuals and intellectual assets of the Company, in not to place the Company in any compromising situation            
            

Job Requirements

Location: Jalan Kerinchi            
Salary : RM8000 - RM10000            
            
*MUST HAVE*            
-Degree and above in Banking & Finance or related field            
-8 years experience in card/banking fraud investigation            
-Experience in the banking & finance industry, and card fraud            
-Knowledge in credit card, personal loans, and consumer merchandise            
            
*OTHERS/ADVANTAGES*            
-Good analytical skill            
-Computer literate            
-High integrity and promote mutual self-respect            
-Excellent team player, results-oriented and able to communicate effectively at all levels            
-Good communication skills in English and Bahasa Malaysia            
            

Only shortlisted candidates will be notified.

Interested applicants are invited to email with comprehensive resume including current and expected salary to:

Seekers Recruiter
Email: roslanmajid@seekers-recruiter.com.my


Salary
: RM8000-RM10000
Employment Type
: Full Time
No of Vacancies
: 1
Min. Qualification
: Bachelor Degree
Min. Experience
: 8 Year(s)
Please take note that this job has been closed.