Posting date: 09-10-2019 | Closing date: 00-00-0000
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Quess Global Malaysia
Quess Corp Limited (BSE: 539978, NSE: QUESS), is India’s leading business services provider. At Quess, we excel in helping large and emerging companies manage their non-core activities by leveraging our integrated service offerings across industries and geographies which provides significant operational efficiencies to our clients. Quess has a team of over ~261,700 employees across India, North America, South America, South East Asia and the Middle East across segments such as Industrials, Facility Management, People Services, Technology Solutions and Internet Business. Quess serves over 1,700+ clients worldwide. Established in 2007, Quess is headquartered in Bengaluru, India and has a market cap of over USD 2.3+ Bn as on March 31, 2018. Quess Corp is a step-down subsidiary of Fairfax Financial Holdings Group; held through its Indian listed subsidiary, Thomas Cook India Limited.
Customer care associate
(kuala lumpur, Kul. Lumpur )
Job Descriptions

•Receives and logs internal and/or external customer problem/request/issue and ensures proper documentation

•Shares information required for the team to be success

•May promote client products and services by suggesting additional or alternate products to meet customer’s needs

•May perform follow up on incidents with customer to ensure customer satisfaction

•May identify root causes for customer dissatisfaction and recommend solutions to improve overall customer satisfaction

•May complete and resolve non-call customer contact requests received by mail, web or email

Job Requirements

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Only shortlisted candidates will be notified.

Interested applicants are invited to write-in / fax-in / email with comprehensive resume including current and expected salary to:

Quess Global Malaysia
Jalan Stesen Sentral-2, KL Sen
50470, Kuala Lumpur
Kuala Lumpur

Email: career@quessglobal.my


Salary
: 2200-2500
Employment Type
: Full Time
No of Vacancies
: 10
Min. Qualification
: