Posting date: 27-08-2019 | Closing date: 00-00-0000
Org Resources Sdn Bhd Logo
Org Resources Sdn Bhd
ORG Resources Sdn Bhd prides itself in providing efficient and quality human resource solutions to its clients. It is our strategic focus to take on the role of a human resource partner to all our clients. ORG Resources Sdn Bhd offers a wide range of recruitment and staffing solutions to suit the needs of our clients, viz :- Permanent Placement and Executive Search Temporary Staffing Contract Staffing and Administration Payroll Services HR Solutions
Senior Customer Service Executive - Masai Johor
(Masai , Johor )
Job Descriptions

Responsibilities:


 Handle inquiry/order/quotation request from customers
 Liaise with warehouse on stock availability/goods returned etc
 Handle customers’ complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
 Identify and assess customers’ needs to ensure satisfaction and maintain company’s image
 Handle requests, feedback and queries quickly and professionally
 Arrange transport/shipment to outstation customers
 Responsible for the business development with existing & potential customers
 Develop & maintain good business relationship with existing & potential customers & suppliers
 Any other duties assigned by the management

Job Requirements

Requirements:


 Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Post Graduate Diploma or Professional Degree in Administration/Marketing/Business Study or equivalent.
 At least 5 year(s) of working experience in the related field is required for this position.
 Required language(s): English, Mandarin & Bahasa Malaysia
 Mandarin is required to support clients from China, Taiwan and local market
 Proficient in IT skills (Microsoft Excel, Word and PowerPoint)
 Exemplary planning and time management skills
 Ability to multitask and prioritize daily workload
 Good communication skills in English & Chinese, both orally and in writing

  • Monday-Friday (8am-5.30pm)
  • Alternate Saturday (8am-1pm)

 

For Malaysian Only.
Interested candidate please send me your updated resume with photo to (tracylim at orgresources dot com dot my or contact our office at 06-3361851/1852. (Tracy Lim)

Only shortlisted candidates will be notified.

Interested applicants are invited to write-in / fax-in / email with comprehensive resume including current and expected salary to:

Org Resources Sdn Bhd
18-1, Jalan MP 13, Taman Merd
75350, Melaka
Melaka
 


Salary
: 4500
Employment Type
: Full Time
No of Vacancies
: 1
Min. Qualification
: Diploma/Certificate
Min. Experience
: 5 Year(s)
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