Posting date: 10-07-2019 | Closing date: 31-12-2019
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EMCO EXECUTIVES
EMCO Executives has positioned itself in the market since mid-2000. As we have structured our teams based on industry specializations we are able to consistently generate and maintain a pipeline to ensure faster turnaround times and better talent. With a small and committed team, our objective has always been to ensure service excellence by harnessing the best available talents in the market place for our partners. We assure you quality delivery at your affordability. Please view www.emcoexecutives.com for more details. Below are among the specializations we cover which is most relevant to your business : 1) Executive Search 2) Information Technology ( hardware, software and networking talents ) 3) Call Centre & Shared Services 4) Foreign Language Speakers (Japanese, Korean, Germany, French, Thai, Vietnam, Persian, Hindi & Urdu) 5) Sales & Marketing 6) Business Support Functions (Finance & HR & IT Roles) 7) Visa services for foreign talent 8)Manufacturing 9)Logistic 10) Payroll Services 11) HR Services
IT Support Representative - Fresh Grads
(Ara Damansara, Nationwide )
Job Descriptions

Responsibilities:

  • Responds to customer technical problems/issues related to hardware and networking via email, chat, online, social media and phone
  • Assists customers by diagnosing problems and providing resolutions for technical service
  • Uses troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service calls/contacts
  • Applies Diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures
  • Documents problems in the support solution database for diagnostics and solutions implementation
  • Focuses on delivering a positive customer experience according to company standards
Job Requirements

Requirements:

  • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field
  • Required language(s): English, Mandarin will be added advantage
  • At least 1 year of working experience in the related field
  • Preferably Junior Executives specializing in Technical & Helpdesk Support or equivalent

 

Only shortlisted candidates will be notified.

Interested applicants are invited to write-in / fax-in / email with comprehensive resume including current and expected salary to:

EMCO EXECUTIVES
A12-11, 12TH FLOOR, PINACLE PJ
46100, PETALING JAYA
SELANGOR

Email: khorbeekean@emcoexecutives.com


Salary
: 2000 - 2900
Employment Type
: Full Time
No of Vacancies
: 10
Min. Qualification
: High School
Min. Experience
: 1 Year(s)