Posting date: 09-07-2019 | Closing date: 31-12-2019
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EMCO EXECUTIVES
EMCO Executives has positioned itself in the market since mid-2000. As we have structured our teams based on industry specializations we are able to consistently generate and maintain a pipeline to ensure faster turnaround times and better talent. With a small and committed team, our objective has always been to ensure service excellence by harnessing the best available talents in the market place for our partners. We assure you quality delivery at your affordability. Please view www.emcoexecutives.com for more details. Below are among the specializations we cover which is most relevant to your business : 1) Executive Search 2) Information Technology ( hardware, software and networking talents ) 3) Call Centre & Shared Services 4) Foreign Language Speakers (Japanese, Korean, Germany, French, Thai, Vietnam, Persian, Hindi & Urdu) 5) Sales & Marketing 6) Business Support Functions (Finance & HR & IT Roles) 7) Visa services for foreign talent 8)Manufacturing 9)Logistic 10) Payroll Services 11) HR Services
Customer Care Executive - Mandarin Speaking
(Ara Damansara, Nationwide )
Job Descriptions

Description:

Handling on general enquiries, feedback and issues related to company’s products.

 

Responsibilities:

  • Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company’s products
  • To exceed customer expectation in terms of customer service & accurate information.
  • Work in a team to achieve the required KPI elements and SLA

 

Job Requirements

Requirement:

  • Required language(s): Mandarin, English spoken and written
  • Traditional Chinese (Ability to read and pinyin typing)
  • Those recently completed SPM are encouraged to apply – Full Training provided.
  • Working experience in the service industry will be an added advantage for this position
  • Applicant must be willing to work on rotational shifts.

Only shortlisted candidates will be notified.

Interested applicants are invited to write-in / fax-in / email with comprehensive resume including current and expected salary to:

EMCO EXECUTIVES
46100, PETALING JAYA
SELANGOR

Email: khorbeekean@emcoexecutives.com


Salary
: 2800 - 3500
Employment Type
: Full Time
No of Vacancies
: 20
Min. Qualification
: High School
Min. Experience
: 1 Year(s)