Posting date: 01-07-2019 | Closing date: 15-07-2019
Subhome Management Sdn Bhd Logo
Subhome Management Sdn Bhd
SubHome manages and markets private home rentals and offers guests a value-for-money lodging experience complete with hotel amenities such as daily housekeeping, high-quality linen and front-desk services. All units listed on SubHome are at least 500 sq. ft and offer fully equipped kitchens, smart TVs, high-speed Wi-Fi, safe boxes and ironing facilities. Across Kuala Lumpur, Petaling Jaya, Penang and Johor Bahru, over 400 homeowners have entrusted SubHome to list and manage their homes for home sharing, and to provide a #HomeSuiteHome hospitality. Perks of the job include free usage of site facilities such as gym and swimming pool, great working environment and a cool office!
Guest Service Executive
(Kuala Lumpur, Nationwide )
Job Descriptions

Always dreamed of growing your career in the Hospitality Industry? 

Key responsibilities include managing online Reservations, from check-in to check-out, performing administrative tasks, generating reports & updates and ensuring Guests have a great stay with us! 

Job Requirements
  • ·         Perform all guest check-in and check-out procedures
  • ·         Obtain or confirm guest information, assign rooms, activate and distribute keys, etc.
  • ·         Collect payment for room charges and other fees
  • ·         Answer phones and direct calls to appropriate personnel
  • ·         Check and send emails
  • ·         Make and confirm reservations
  • ·         Maintain a clean and tidy work space at all times
  • ·         Inform guests of hotel amenities and offerings
  • ·         Be informed and up-to-date on all types of room accommodation and availability
  • ·         Communicate with housekeeping, room service and security staff as necessary
  • ·         Provide local information on restaurants, special sites, activities, etc.
  • ·         Resolve customer complaints and problems calmly and effectively
  • ·         Notify management of any serious issues that you cannot resolve
  • ·         Take and deliver messages for guests
  • ·         Maintain a friendly, personable disposition
  • ·         Perform various clerical tasks as needed (sorting mail, paper filing, etc.)

Only shortlisted candidates will be notified.

Interested applicants are invited to write-in / fax-in / email with comprehensive resume including current and expected salary to:

Subhome Management Sdn Bhd

Ground Floor Lobby, Mercu Summer Suites,

8 Jalan Cendana, Off Jalan Sultan Ismail,
50250, Kuala Lumpur
Wilayah Persekutuan


Job Ref.
: Hotel & Hospitality
: 1,700 - 2,500
Employment Type
: Full Time
No of Vacancies
: 1
Min. Qualification
: High School
Min. Experience
: 1 Year(s)
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