Posting date: 14-06-2019 | Closing date: 18-09-2019
Sand and Sandals Desaru Beach Resort & SPA Logo
Sand and Sandals Desaru Beach Resort & SPA
LOT 2263, JALAN DESARU, BANDAR PENAWAR, 81930, JOHOR T: +607 822 2222 F: +607 822 2223 M: +6017 720 6888 W:
Sales Manager
(BANDAR PENAWAR, Nationwide )
Job Descriptions

Sales Manager Duties and Responsibilities:

  1. Responsible for Corporate and Travel Agent Room Sales for the Resort.

  2. Clear understanding of the Resort business strategies then set goals and to determine action plans to meet those goals.

  3. Update action plans and financial objectives quarterly.

  4. Identify new markets and business opportunities and increase sales.

  5. Represent Resort in various events and exhibition.

  6. Implements all sales action plans related to my market areas as outlined in the marketing plan.

  7. Conducts daily sales calls and arrange site inspection trips to Resort by corporate clients.

  8. Able to provide Quick and timely responses, immediate communication to the properties, develop professional long term business relationships.

  9. Provide the highest quality of service to the customer at all times. 

  10. Participates in sales calls with members of sales team to acquire new business and/or close on business.

  11. Executes and supports the operational aspects of business booked (e.g. CVGR, generating proposal, Corporate Rate Application letter,  writing contract, customer correspondence). 

  12. Able to supports Resort service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.

  13. Work closely with Revenue Manager to ensure proposed rate negotiations meet the financial needs of the Resort.

  14. Develop strong relationships with on property front office team to ensure working in unity and always striving to achieve the same goals.

  15. Accompany sales team on sales calls to potential clients to assist in development of the account and to access the effectiveness and sales skills of the sales person.

  16. Assess additional training needs based on data gathered and interaction with sales team from property visits. 

  17. Attending all department and Resort meetings as necessary.

  18. Targeting key accounts potential for the company.

  19. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.

  20. Develops relationships within community to strengthen and expand customer base for sales opportunities.

  21. Manages and develops relationships with key internal and external stakeholders.

  22. Acquiring and developing new business accounts and preparing sales proposals for clients.

  23. Closely following up on all business leads within a 24 hour response time line to clients.

Job Requirements

*Candidates must have experiece in Hotel/Resort Sales for 2-3 years.

*Candidates with connection to China market will be consider first.

Only shortlisted candidates will be notified.

Interested applicants are invited to write-in / fax-in / email with comprehensive resume including current and expected salary to:

Sand and Sandals Desaru Beach Resort & SPA


Employment Type
: Full Time
No of Vacancies
: 2
Min. Qualification
: Diploma/Certificate
Min. Experience
: 3 Year(s)