Posting date: 04-06-2019 | Closing date: 04-08-2019
SNS NETWORK (M) SDN BHD Logo
SNS NETWORK (M) SDN BHD
As a multiple award winner in the IT industry, SNS Network currently operates more than 34 outlets with more than 200 dedicated employees. Align with our missions to be the Most Essential Information Technology Provider, we diversify our retail business to cater new market trends and demands. As an Apple Authorized Reseller, we are aggressively expanding throughout the nationwide.
Technical Support Officer
(Ipoh, Perak, Malaysia, Perak )
Job Descriptions

Responsibilities:

 

·         Provide client support and technical issue resolution on products and services.

·         Knowledge in troubleshooting hardware and software.

·         Identify and correct or advise, on operational issues in client computer systems.

·         Required to perform onsite service at clients' locations.

·         Experience and knowledge in Apple product are required.

·         To undertake any-hoc assignments as and when required.

 

工作职责:

 

·         提供客户有关产品的科技技术问题解决方案。

·         熟悉硬件和软件故障排除。

·         识别并纠正客户的电脑系统中的操作问题。

·         需要在客户所在地进行现场科技技术问题服务。

·         需要拥有Apple产品的经验和知识。

·         在需要时进行任何特别任务。

Job Requirements

Requirements:

 

·         Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Computer/Telecommunication), Computer Science/Information Technology, Science & Technology or equivalent.

·         Required skill(s): MAC OS, IOS and Apple device hardware repairing.

·         Required language(s): Chinese, English, Bahasa Malaysia.

·         At least 1 year(s) of working experience in the related field is required for this position.

·         A self-starter, responsible, analytical with good-attitude.

·         Possess good communication and technical skills with consultative skills as well as customer-oriented skills.

·         Initiative, fast learner and confident.

·         Able to work extra hours, independently, full responsibility and with minimum supervision.

·         Applicants must be willing to work in IPOH.

·         Preferably Junior Executives specializing in IT/Computer - Hardware or equivalent.

 

所需工作要求:

·         申请者必须至少拥有Diploma/ Bachelor's Degree或同等学历的文凭或学士学位。

·         所需技能:MAC OS,IOS和Apple设备硬件修复。

·         所需的语言:英文,马来文,中文

·         该职位需要至少1年相关的工作经验。

·         自我启动,负责任,有良好的分析态度。

·         具备良好的沟通和技术技能,具有咨询技能和以客户为导向的技能。拥有领导经验。

·         主动,快速学习和有自信。

·         能够额外加班,独立和有责任。

·         申请人必须愿意在IPOH工作。

·         最好是专注于科技的初级管理人员 - 硬件或同等学历。

Only shortlisted candidates will be notified.

Interested applicants are invited to write-in / fax-in / email with comprehensive resume including current and expected salary to:

SNS NETWORK (M) SDN BHD
No.61, Jalan Sultan Nazrin Sha
30250 Ipoh, Perak.
30250, Ipoh
Perak

Email: hrd@sns.com.my


Job Ref.
: Ipoh
Salary
: 1800-2000
Employment Type
: Full Time
No of Vacancies
: 4
Min. Qualification
: Diploma/Certificate
Min. Experience
: 1 Year(s)
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