Posting date: 17-04-2019 | Closing date: 00-00-0000
Restaurant Manager
(Ampang, Kul. Lumpur )
Job Descriptions

Restaurant Manager Responsibilities

  • Coordinate daily Front of the House and Back of the House restaurant operations
  • Deliver superior service and maximize customer satisfaction
  • Respond efficiently and accurately to customer complaints
  • Regularly review product quality and research new vendors
  • Organize and supervise shifts
  • Appraise staff performance and provide feedback to improve productivity
  • Estimate future needs for goods, kitchen utensils and cleaning products
  • Ensure compliance with sanitation and safety regulations
  • Manage restaurant’s good image and suggest ways to improve it
  • Control operational costs and identify measures to cut waste
  • Create detailed reports on weekly, monthly and annual revenues and expenses
  • Promote the brand in the local community through word-of-mouth and restaurant events
  • Recommend ways to reach a broader audience (e.g. discounts and social media ads)
  • Train new and current employees on proper customer service practices
  • Implement policies and protocols that will maintain future restaurant operations

 

    Job Requirements

    Restaurant Manager Requirements

    • Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
    • Proven customer service experience as a manager
    • Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
    • Strong leadership, motivational and people skills
    • Acute financial management skills
    • A proper certificate in Business Administration; hospitality management or culinary schooling is a plus

    Only shortlisted candidates will be notified.

    Interested applicants are invited to write-in / fax-in / email with comprehensive resume including current and expected salary to: sapore18my@gmail.com or walk in interview 03-42666362


    Employment Type
    : Full Time
    No of Vacancies
    : 1
    Min. Qualification
    : Diploma/Certificate