Posting date: 09-11-2018 | Closing date: 15-12-2018
Captalent Consulting Sdn Bhd
Captalent Consulting is an established human capital solutions company providing a range of services that enhances the human capital value of its clients. Captalent is highly regarded for its expertise in Executive Search in the middle to senior level management across industry sectors.
INTERNAL SALES SUPPORT EXECUITVE (Customer Service)
(Shah Alam, Selangor, Nationwide )
Job Descriptions

Our client is an international engineering group, producing a wide range of precision engineering products such as industrial chains and related power transmission products used in conveyor, material handling and factory automation systems. They are currently looking for the right candidate to fill the following position.

 

INTERNAL SALES SUPPORT EXECUTIVE (Customer Relations)

(Based in Shah Allam,, Sellangor)

 Responsibilities

1.   Customer Service

  • Handle telephone enquiries from customers and action promptly
  • Maintain a day book to record and manage the processing of enquiries, orders and quotation follow up
  • Provide high level of administration and sales support to Sales staff and customers, including stores duties from time to time

2. Sales Support

  • Provide sales administration support including regularly reviewing outstanding orders report, outstanding purchase orders report, expedite and source stock for back orders and notify customers of delivery status
  • Maintain accurate and up to date customer data relating to territory in theCompany’s CRM system as directed
  • Record lost sales opportunities

3.   Purchasing/Inventory

  • Purchase stock and non-stock items to support sales orders within approved authority level
  • Suggest purchasing recommendations for stock

 

Job Requirements
  • Possess at least Degree or Diploma in Mechanical Engineering or equivalent
  • Preferably from Manufacturing and/or Engineering company
  • Experience in customer service in engineering company or have engineering qualifications
  • Patience, customer oriented with good customer handling and communication skills.
  • Malaysian male candidate with proficiency in written and spoken English

 

Only shortlisted candidates will be notified.

Interested applicants are invited to  email with comprehensive resume including current and expected salary to chris.captalent@gmail.com


Salary
: RM4,500 - RM6,000
Employment Type
: Full Time
No of Vacancies
: 1
Min. Qualification
: Diploma/Certificate
Min. Experience
: 4 Year(s)