Posting date: 08-11-2018 | Closing date: 30-11-2018
Brandt International Sdn Bhd
Built on the company’s core expertise, Brandt helps organizations achieve enhanced service levels through transforming the approach, performance, quality and efficiency of the organization and its people. In addition, Brandt focuses on improving the customer management, quality and performance of individuals, teams and functions in delivering world class operational standards in Customer Management Excellence. Brandt works with organizations to integrate strategies across a broad perspective of all elements of their business to support their customers. We are the “final enabler” to help organizations achieve operational efficiencies aligned to their business strategy. Investment in technology is therefore optimized.
Tech Support Engineer
(Jalan Kerinchi, Kul. Lumpur )
Job Descriptions
  • Independently diagnose, troubleshoot, debug and resolve technical and functional issues reported by customers / internal staffs.
  • Guide and walking client through solutions for integration between client systems with company solution.
  • Ensure customer satisfaction with resolutions.
  • Answering phone calls, responding to emails and attending conference call with merchants.
Job Requirements
  • Ability to deal with difficult callers.
  • An ability to assess each customer / employee's IT knowledge levels.
  • An in depth understanding of the software and equipment your customers / employees are using.
  • Effective communication skills, with good command of English.
  • Good accurate records keeping.
  • Good analytical and problem solving skills.
  • Good interpersonal and customer care skills.
  • Have good understanding of MSSQL, HTML / CSS.
  • Logical thinker.
  • Positive attitude to learn new technologies, responsibility and good team player.
  • Up-to-date technical knowledge.
  • Minimum 1 year of Technical Support Experiences

Only shortlisted candidates will be notified.

Interested applicants are invited to write-in / fax-in / email with comprehensive resume including current and expected salary to:

Brandt International Sdn Bhd
Horizon Phase 2, Bangsar South
59200, Jalan Kerinchi
Kuala Lumpur

Email: farah.farzana@brandtinternational.com


Salary
: RM2000 - RM2300
Employment Type
: Any Type
No of Vacancies
: 5
Min. Qualification
: Diploma/Certificate
Min. Experience
: 1 Year(s)