Posting date: 08-11-2018 | Closing date: 30-11-2018
Brandt International Sdn Bhd
Built on the company’s core expertise, Brandt helps organizations achieve enhanced service levels through transforming the approach, performance, quality and efficiency of the organization and its people. In addition, Brandt focuses on improving the customer management, quality and performance of individuals, teams and functions in delivering world class operational standards in Customer Management Excellence. Brandt works with organizations to integrate strategies across a broad perspective of all elements of their business to support their customers. We are the “final enabler” to help organizations achieve operational efficiencies aligned to their business strategy. Investment in technology is therefore optimized.
Customer Service Executive
(Bandar Sunway, Selangor )
Job Descriptions
  • Handling inbound calls regarding general inquiries and complaints from customers
  • Keep record of customers' interactions and transactions
  • Build sustainable relationships of trust through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • To meet/exceed agreed productivity and quality standards (e.g. quality call monitoring and customer satisfaction monitors)
Job Requirements
  • Candidate must possess at least SPM/"O" Level/Diploma/Degree in any field
  • Good communication skills in English and Bahasa Malaysia (added advantage for Mandarin speaker)
  • Strong phone handling skills and active listener
  • Ability to multi-task, prioritize and manage time effectively

Only shortlisted candidates will be notified.

Interested applicants are invited to write-in / fax-in / email with comprehensive resume including current and expected salary to:

Brandt International Sdn Bhd
Horizon Phase 2, Bangsar South
59200, Jalan Kerinchi
Kuala Lumpur

Email: farah.farzana@brandtinternational.com


Salary
: RM2500 - RM3400
Employment Type
: Contract or Temporary
No of Vacancies
: 5
Min. Qualification
: High School
Min. Experience
: 2 Year(s)