Posting date: 02-11-2018 | Closing date: 00-00-0000
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Ridik
We provide business consulting, technology and recruitment services to small, mid, large & startup organizations across multiple industries. Consultation on all aspects of the business process that have the ability to affect the outcome. We specialize on dashboards, strategy, technology architecture and landscape, recruitment solution, business transformations and processes.
IT Service Desk
(Cyber Jaya, Nationwide )
Job Descriptions

We have the below opportunity with us.

Interested candidates please send in your resume to: sucheta@ridik.net

 

Location: Cyber Jaya,Malaysia

Position: IT Service Desk (Korean/Japanese/Mandrin Speakers)

Duration: Permanent

 

Job Description:

 

  1. Voice Call Handling: excellent knowledge of handing voice calls.
  2. Email Communication: professional email writing skills.
  3. Infrastructure Monitoring: Good understanding of Infrastructure components and respective alerts.
  4. Exchange: Knowledge on functioning and configuration of Microsoft Exchange client.
  5. AD:  Knowledge on - Active directory, Proxy, DNS, Group Policy.
  6. Network: Knowledge on – LAN setup, basic routing and switching, passive networking.
  7. Desktop Security: Knowledge on – Antivirus deployment and update, patch management, monitoring and reporting.
  8. Desktop, Laptop, Handheld devices: Knowledge on – build management, OS deployment, common application installation and troubleshooting, Hardware knowledge.
  9. Troubleshooting: Remote troubleshooting experience: Desktop, Laptops, Notebook, iPhone, Network printers, etc
  10. Printers: Hands on experience on managing printers (Local & Network printers) - Lex

 

Please send the update CV along with the following information to sucheta@ridik.net.

Only shortlisted candidates will be notified.

Interested applicants are invited to write-in / fax-in / email with comprehensive resume including current and expected salary to:

Ridik
19-3, Jalan USJ 21/3, Subang J
47630, Selangor
Subang Jaya

Email: Sucheta@ridik.net


Employment Type
: Full Time
No of Vacancies
: 20
Min. Qualification
: