Posting date: 09-10-2018 | Closing date: 02-02-2019
Boustead Curve Sdn. Bhd. Logo
Boustead Curve Sdn. Bhd.
Mutiara Damansara, Petaling Jaya, Selangor, Malaysia
Customer Care Officer
(Petaling Jaya, Kul. Lumpur )
Job Descriptions
  • To attend to customer (both shoppers and tenants) complaints, feedback, requests and problems and ensure these are resolved quickly and tactfully.
  • To attend to emergencies and respond accordingly, e.g. as first aider to injuries. 
  • To ensure all customer facilities (ATMs, Baby Change rooms, Suraus, pay phones, baby strollers, handicap chairs, etc) are in good working condition and maintained at a high standard of cleanliness. 
  • To conduct internal daily floor checks including checking brochure in floor directories, new tenants, noise levels, compliance to Rules and Regulations, etc. 
  • To follow-up with respective departments on incidents and mall defects as reported by tenants and customers. 
  • To ensure cleanliness of counters, service equipment & accurate inventory control. 
  • To ensure adequate staff coverage of all counters and a high standard of staff grooming comparable to an international class hotel. 
  • To ensure smooth running of shuttle bus services (where provided). 
  • Departmental interaction – work closely with marketing & promotions, security, carpark, leasing, building services, housekeeping and related departments to ensure smooth daily operations of the mall. 
Job Requirements
  • At least 5 credits in SPM
  • Fluent in English and BM
  • Possess own transportation
  • Entry level

Only shortlisted candidates will be notified.

Interested applicants are invited to write-in / fax-in / email with comprehensive resume including current and expected salary to:

Boustead Curve Sdn. Bhd.
Petaling Jaya
47800, Petaling Jaya
Selangor

Email: hr.thecurve@boustead.com.my


Salary
: 1600
Employment Type
: Full Time
No of Vacancies
: 1
Min. Qualification
: Primary/Secondary School
Min. Experience
: 1 Year(s)