Posting date: 20-08-2018 | Closing date: 31-10-2018
DoubleTree Resort by Hilton Penang Logo
DoubleTree Resort by Hilton Penang
DoubleTree Resort by Hilton Hotel Penang is set in the dynamic northern beach area of Penang, just 45 minutes from Penang International Airport. Take advantage of our complimentary shuttle to the UNESCO World Heritage Site of George Town, 20 minutes’ drive away, and the shopping, entertainment and nightlife of Gurney Drive or Batu Ferringhi. The Bayan Lepas business district and the SPICE Convention Center are a convenient 45 minute drive away. Our 316 rooms and suites all have WiFi and many feature a private furnished balcony and partial or full sea views. Choose a spacious suite for a separate living area, balcony, walk-in shower and bathtub. Plunge into the sparkling swimming pool, book a massage, or admire sea views as you energize in the fitness center. It’s just a quick stroll across an overhead bridge to the quiet and sandy “Miami Beach”. Perfect for families, our Penang resort is home to Malaysia’s first teddy bear-themed museum, TeddyVille. We also offer a Kids’ Club, an outdoor recreation area, and a children’s swimming pool with an artificial beach. Enjoy local and international flavors for breakfast, lunch and dinner in our vibrant restaurant, Makan Kitchen. Grab a fresh salad or sandwich from The Foodstore, and sip fruity cocktails in our relaxed Axis Lounge. With a ballroom, three meeting rooms, a Connectivity Zone and A/V technology, our Penang resort is ideal for a host of events. We look forward to greeting you at check-in with a signature, warm chocolate chip cookie. Highlights • 45 minutes from Penang International Airport • Complimentary shuttle to attractions like Batu Ferringhi and George Town • Close to the business district and the SPICE Convention Center • Large outdoor swimming pool, spa treatments and fitness center • Kids’ Club, TeddyVille museum, and swimming pool with artificial beach • Direct access to a public beach via overhead bridge
Housekeeping Supervisor- Room
(Batu Ferringhi, Penang )
Job Descriptions

This position is concerned with supervision and monitors the work of the room attendants assigned to the floors according to the standard set by Management.

- Allocate daily assignment to Room Attendants.

- Conducts morning briefings to Room Attendants. Highlight SALT scores and priorities

- Check daily occupancy reports , at least 3 days in advance to ensure enough manning

- Reads log books and follow up as required.

- Update logbook and communicates important information.

- Reads SALT online, revert with action and report to Asst. Housekeeper and Assistant Exec Housekeeper.

- Follow up on trace reports for special guest requests, VIP rooms and carries them out.

- Inspects check out rooms before reporting them ready for sale after it has been cleaned by Room Attendants according to set standard. Defects free.

- Follow up and monitor Preventive Maintenance / Deep Cleaning rooms at designated floors to ensure room defects and cleaning up to standard according to Deep Cleaning Checklist

- Daily room checking including check on occupied / long stay guest rooms, out of order and out of service room and vacant inspected rooms.

- Inspects all areas, corridors, pantries, service areas, staircases and ensure they are clean at all times.

- Checks and order supplies for designated floors.

- To report to Engineering of any maintenance job and follow up to ensure job is completed.

- To ensure that all Lost and Found items to bring down by team member recorded in a piece of paper according to procedure set before handling to coordinator.

Job Requirements

- Education – SPM

- Good command of English language/dialects

- Willing to work shifts

- Computer knowledge

- Physical fit

- Friendly disposition

- Experience in hospitality industry

Only shortlisted candidates will be notified.

Interested applicants are invited to write-in / fax-in / email with comprehensive resume including current and expected salary to:

DoubleTree Resort by Hilton Penang
56, Jalan Low Yat, 
11100 Batu Ferringhi,
Pulau Pinang


Employment Type
: Full Time
No of Vacancies
: 2
Min. Qualification
: Primary/Secondary School
Min. Experience
: 2 Year(s)