Posting date: 07-08-2018 | Closing date: 00-00-0000
valid
Technical Support Engineer
(Sentul, Kul. Lumpur )
Job Descriptions

As a Technical Support Engineer you will be responsible for providing technical assistance on applications to the end-user for Logos Solvo’s suite of products.

Key Responsibilities

  • Building relationships with customers by being attentive to their immediate needs.
  • Troubleshooting and testing the application for integration before commercial deployment.
  • Diagnosing escalated customer issues and coordinating with internal departments.
  • Application deployment which includes system installation, configuration and commissioning.
  • Deliver results in a timely manner with special attention to deadlines and scheduled time frames.
  • Provide support to product and project management team.
Job Requirements

Qualifications

  • Hold a degree in Telecommunication Engineering or Computer Science or any other related field.
  • Have 1 year proven track record in Telecom application deployments and technical support. Fresh graduates can also apply.
  • Experience in Linux/Unix - Red Hat Linux preferred.
  • Experience in database and SQL concepts. Experience in PostgreSQL will be advantageous.
  • Experience with high end server hardware such as Dell R730, Blade Servers and Storage Area Network.
  • Experience in high availability techniques such as load balancing, clustering, redundancy, and fail-over.
  • Experience in installing and configuring networks equipment such as switches, firewalls and routers.
  • Web Server - Experience in JBOSS is desired.
  • Experience in SMPP connections is desired.
  • Strong knowledge in integration protocols such as SOAP, XML, and HTTP POST/GET.

Experience in SIM/USIM cards will be a definite advantage

Additional Requirements

  • Demonstrate technical problem solving proficiency.
  • Excellent customer service and communication skills, both verbal and written.
  • Ability to work both independently and as part of a team.
  • Ability to multitask and work well in a fast-paced environment.
  • Regularly works flexible schedule and on-call services.

Only shortlisted candidates will be notified.

Interested applicants are invited to email with comprehensive resume including current and expected salary to:

navin.balluck@valid.com


Job Ref.
: TSE
Salary
: 2500-3000
Employment Type
: Full Time
No of Vacancies
: 1
Min. Qualification
: