Posting date: 06-06-2018 | Closing date: 00-00-0000
Intellect-minds Logo
Intellect-minds
Intellect Minds is a Singapore-based company since 2008, specializing in talent acquisition, application development, and training.We serve BIG MNCs and well-known clients in talent acquisition, application development, and training needs for Singapore,Malaysia, Brunei,Vietnam and Thailand.
Customer Service
(kuala lumpur, Nationwide )
Job Descriptions

Company Overview

Intellect Minds is a Singapore-based company since 2008, specializing in talent acquisition, application development, and training. We serve BIG MNCs and well-known clients in talent acquisition, application development, and training needs for Singapore, Malaysia, Brunei, Vietnam and Thailand.

Our client is an establish company a, leader within their industry, is now looking for a Customer Service to join their esteemed organization.

Job Description:

POSITION SUMMARY:
To provide premium customer support to Abbott Diabetes Care based clientele. This support is provided by either phone or email, which includes direct contact with Abbott Diabetes Care, its customers and their support partners.

 

Job Requirements

Primary Job Functions:
 Provide primarily customer service based phone support to ADC customers.
 Activate and engage with client/customer whilst providing accurate information of customer’s issue at hand.
 Accurately record and update customers’ cases into ADC’s CRM and trackers following appropriate processes.
 Provide accurate and understandable information to all customers and support partners.
 Ensure customer issues and/or complaints are either addressed or escalated to the appropriate level, whilst ensuring follow through in all cases.
 Ensure all follow ups are done in a timely manner.
 Ensure all SLA’s are met appropriately.
 Maintain high level of customer satisfaction whilst maintain a professional manner.
 Be familiar with all policy, processes, and product knowledge and escalation paths.
 Remain polite, patient and courteous with customer throughout the experience.
 Ensure the end to end experience for all customers is at a high level of customer satisfaction.

Only shortlisted candidates will be notified.

Interested applicants are invited to write-in / fax-in / email with comprehensive resume including current and expected salary to:

Intellect-minds
level 14-02, 199, jalan tun ra
50400, kuala lumpur
kuala lumpur

Email: shalini@intellect-minds.com


Job Ref.
: Intellect-Minds – Kuala Lump
Employment Type
: Any Type
No of Vacancies
: 1
Min. Qualification
:
All Jobs From This Company
  • 05 Oct 12:40PM
  • 05 Oct 12:10PM
  • 05 Oct 11:53AM
  • 27 Sep 12:13PM
  • 27 Sep 12:07PM
  • 27 Sep 11:50AM
  • 18 Sep 01:44PM
  • 18 Sep 11:37AM
  • 18 Sep 11:19AM
  • 04 Sep 03:41PM
  • 04 Sep 03:31PM
  • 29 Aug 05:25PM
  • 29 Aug 05:19PM
  • 29 Aug 04:32PM
  • 29 Aug 03:19PM
  • 29 Aug 03:07PM
  • 29 Aug 02:51PM
  • 27 Aug 02:08PM
  • 24 Aug 10:07AM
  • 24 Aug 10:03AM
  • 24 Aug 09:57AM
  • 23 Aug 12:12PM
  • 23 Aug 12:10PM
  • 23 Aug 12:07PM
  • 23 Aug 12:04PM
  • 20 Aug 01:00PM
  • 20 Aug 12:50PM
  • 20 Aug 12:47PM
  • 20 Aug 12:39PM
  • 20 Aug 12:32PM
  • 20 Aug 12:28PM
  • 20 Aug 12:25PM
  • 20 Aug 12:22PM
  • 20 Aug 12:19PM
  • 20 Aug 12:14PM
  • 20 Aug 12:10PM
  • 20 Aug 12:04PM
  • 20 Aug 10:35AM
  • 20 Aug 10:33AM
  • 20 Aug 09:54AM
  • 20 Aug 09:50AM
  • 16 Aug 11:38AM
  • 16 Aug 11:33AM
  • 16 Aug 11:29AM
  • 16 Aug 11:22AM
  • 16 Aug 11:18AM
  • 14 Aug 12:34PM
  • 30 Jul 02:15PM
  • 27 Jul 02:28PM
  • 27 Jul 02:22PM
  • 27 Jul 02:21PM
  • 26 Jun 02:21PM
  • 26 Jun 02:12PM
  • 26 Jun 02:10PM
  • 26 Jun 02:06PM
  • 26 Jun 02:02PM
  • 26 Jun 01:59PM
  • 06 Jun 05:34PM
  • 06 Jun 05:33PM
  • 06 Jun 05:31PM
  • 06 Jun 05:29PM
  • 06 Jun 05:28PM
  • 06 Jun 05:26PM
  • 06 Jun 05:16PM
  • 06 Jun 05:13PM
  • 06 Jun 05:00PM
  • 06 Jun 04:48PM
  • 06 Jun 04:45PM
  • 06 Jun 04:42PM
  • 06 Jun 04:36PM
  • 06 Jun 04:26PM
  • 06 Jun 04:24PM
  • 06 Jun 04:16PM
  • 06 Jun 04:14PM
  • 06 Jun 04:12PM
  • 06 Jun 04:09PM
  • 06 Jun 04:06PM
  • 31 May 12:28PM
  • 28 May 08:55AM
  • 17 May 04:21PM
  • 17 May 04:20PM
  • 17 May 04:16PM
  • 17 May 04:14PM
  • 15 May 10:16AM
  • 15 May 10:16AM
  • 15 May 10:16AM
  • 15 May 10:16AM
  • 15 May 10:16AM
  • 15 May 10:16AM
  • 15 May 10:16AM
  • 15 May 10:15AM
  • 15 May 10:15AM
  • 15 May 10:15AM
  • 15 May 10:15AM
  • 15 May 10:15AM
  • 15 May 10:15AM
  • 15 May 10:14AM
  •  
    Browse Jobs by Category