Posting date: 17-05-2018 | Closing date: 31-07-2018
Asia Assistance Network (M) Sdn Bhd Logo
Asia Assistance Network (M) Sdn Bhd
Asia Assistance Network Sdn Bhd (Asia Assistance) is located in the heart of Petaling Jaya, Malaysia. Incorporated since 1998, today Asia Assistance has emerged as Malaysia’s leading assistance service provider/ third party administrator. In 2005, Asia Assistance expanded its operation regionally with the incorporation of AA International Inc. Currently present in 10 locations throughout Asia-Pacific Region and Europe, with local offices and 24/7 call centers in Malaysia, Thailand, Indonesia, Philippines, Singapore, Hong Kong, Korea, Taiwan, Australia & Germany. Over the years, Asia Assistance/ AA International Inc. (collectively known as “AA”) has earned a global reputation for excellence in delivering the finest combination of quality service and cost control. AA provides a 24-hours in-house call centre services to a wide range of companies and organizations from nationally renowned to internationally recognized brand names.
Mediclinic Officer
(Petaling Jaya, Nationwide )
Job Descriptions

TheMediclinic Officer is responsible to verify and to conduct Outpatient claims assessment, attend to client / insurer enquiries, and handle claims bordereaux or cashless cases.

Job objectives:

1.       Ensure timely, quality and accuracy of claim assessment on cashless / reimbursement cases. To adjust assessment when necessary and ensure claims amount at internal system is updated.

2.       Ensure timely, quality and accuracy of medical claims assessment according to stipulated guidelines and procedures. This shall include ability to recommend for approval / rejection of claims with Senior Officer’s approval.

3.       Ensure client’s enquiry on claim assessment and claim bordereaux are attended to in a timely manner by referring to Senior Officer for advice and guidance.

4.       Ensure close working relationship with all interdepartmental head / staff to coordinate, arrange all aspect of services required.

5.       To perform other general office and administrative work as necessary to the functions of the department / company.

6.       To participate / carry out any other duties that may be required by the management.


Job Requirements

SPM/ STPM/ Diploma/ Degree in any field

Must be able to speak, read and write English and Bahasa Malaysia Fluently.

Mandarin an added advantage

Possess competent computing skills. 




Only shortlisted candidates will be notified.

Interested applicants are invited to write-in / fax-in / email with comprehensive resume including current and expected salary to:

Asia Assistance Network (M) Sdn Bhd
Jalan Universiti,
46200, Petaling Jaya


Employment Type
: Full Time
No of Vacancies
: 5
Min. Qualification
: High School
Min. Experience
: 2 Year(s)