Posting date: 20-04-2018 | Closing date: 30-06-2018
foodpanda Malaysia Sdn Bhd Logo
foodpanda Malaysia Sdn Bhd
We are foodpanda “There is no love sincerer than the love of food.” - George Bernard Shaw Do you love food and convenience put together? Then you will definitely love foodpanda! foodpanda (small ‘f’) is the world’s favourite way to order food online from the comfort of your home or office. Whether it’s getting your hands on your favourite Pasta, Kebab or Nasi Lemak, we believe that no one should have to suffer from hunger attacks ever again. foodpanda is dedicated to bringing food lovers around the world their favourite meals from curated local restaurants. Since its creation, the on-demand food delivery service has grown to more than 27,000 partner restaurants in more than 190 cities across 12 Asian and Central Europe countries globally. foodpanda is active in Hong Kong, Singapore, Thailand, Malaysia, Pakistan, Taiwan, Philippines, Bangladesh, Brunei, India, Romania and Bulgaria.
Customer Service Executive
(Chan Sow Lin, Kul. Lumpur )
Job Descriptions

Responsibilities:

  • Ensure the highest possible quality of customer service for our hungry customers
  • Process order and manage relationship with hundreds of restaurants
  • Deliberate with customers or supervising personnel in order to address questions, problems, and special requests for orders and actual delivery statuses
  • Ensure that processes are followed and bring in new ideas for improvement
  • Constantly work towards improving customer experience
  • Handle customers and vendors requests, as well as external communication with them

 

    Job Requirements

    Requirements:

    • Speak ENGLISH fluently
    • Candidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
    • At least 1 year of working experience in the related field is required for this position.
    • Preferably Junior Executives specializing in Customer Service or equivalent.
    • 50 Full-Time position(s) available.
    • Good communication skills
    • Reliable and responsible in completing task
    • Abel to work shifts, weekends and Public holidays
    • Fast Learner
    • Team player
    • Willing to take on additional task
    • Punctual & Motivated

    Only shortlisted candidates will be notified.

    Interested applicants are invited to send in resume to v.vasuthavan@foodpanda.my or Walk-in to:

    foodpanda Malaysia Sdn Bhd
    Block A, Level 3, Unit 1,

    Southgate Commercial Center
    55200, No.2, Jalan Chan Sow Lin
    Kuala Lumpur
     


    Salary
    : RM2000
    Employment Type
    : Full Time
    No of Vacancies
    : 49
    Min. Qualification
    : High School
    Min. Experience
    : 1 Year(s)