Posting date: 11-04-2018 | Closing date: 00-00-0000
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The Regenative Clinic
Premium Lifestyle Clinic Specialising in new edge regenerative medicine to bring you optimum health and youthful self Bringing to you an entire package of intergrativ and holistic health care as we continue to enlove with time ,as science and knowledge often does.
Customer Service
(187 Jalan ampang, Kul. Lumpur )
Job Descriptions

Customer service

Responsibilities:

·         Managing Incoming and walk in customer inquiries.

·         Identifying and assessing customer’s needs to achieve satisfaction.

·         Build sustainable relationships and trust with customer.

·         Provide accurate, valid and complete information.

·         Handle customer complaints, provide appropriate solutions and alternatives within the time limits. Follow up to ensure resolution.

·         Keep records of customer interactions, process file and documents.

·         Follow communication procedures, guide line and policies.

·         Take the extra mile to engage customers.

·         Responsible for any assignments given by manager.

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Job Requirements

Requirements:

Education

Secondary and above

Experience

·         1 year of working experience in related field or similar roles.

·         Fresh graduates are also welcome & encouraged training will be provided.

Specific Knowledge

·         Proven customer support experience or experience as a client service representative.

·         Familiarity with customer service systems and practices.

·         Customer orientation and ability to adapt/respond to different types of character.

Skills

·         Strong phone contact handling skills and active listening.

·         Excellent communication and presentation skills.

·         Ability to multi -task, prioritize and manage time effectively.

·         Self-Motivated with a high level of creativity.

·         Proactive, result -oriented.

·         Demonstrated negotiation skills in interaction with internal and external customers.

·         At least 1 year of working experience in the related field is required for this position. 

·         Preferable non-executive   specialized in healthcare -nurse /medical support & assistant or equivalent.

·         Candidate must possess at least Secondary school/Spm

·         At least 1 year of working experience or fresh graduate in the related field.

·         Entry Level specialized in healthcare -nurse / medical support & assistant or equivalent.

 

 

Only shortlisted candidates will be notified.

Interested applicants are invited to write-in / fax-in / email with comprehensive resume including current and expected salary to:

The Regenative Clinic
8-1 Menara HSC
187 Jalan Ampang
50450, Kuala Lumpur
Wilayah

Email: hr@ghealthclinic.com


Job Ref.
: With / Without Experience
Salary
: 3500
Employment Type
: Any Type
No of Vacancies
: 10
Min. Qualification
: Diploma/Certificate
Min. Experience
: 1 Year(s)