Posting date: 10-04-2018 | Closing date: 31-05-2018
Agensi Pekerjaan Asia Recruit Sdn Bhd Logo
Agensi Pekerjaan Asia Recruit Sdn Bhd
As a licensed recruitment agency in Selangor, Melaka and Johor, with license no: JTK 1867, JTK 2467 & JTK 2623 and Endorsan 775, under the Ministry of Human Resources, Malaysia, we represent our clients, locally and internationally from small to large multinational organisations from various industries such as oil and gas, manufacturing, call centre, telecommunication, healthcare, technology, FMCG and many more with specialisation in the areas of human resources, accounting, customer service, engineering, IT, administration, sales, marketing, etc.
Customer Service Officer based in Melaka / Klang
(Melaka, Melaka )
Job Descriptions
  • Handling inbound and outbound calls and enquiries from customers
  • Follow up and resolve customers complaints and ensure it is close to satisfaction
  • To channel & escalate any unresolved issues/complaints to other stakeholders or next level within the agreed procedure
  • Participate in ad hoc projects as required
  • Proactively identify areas of service and procedural improvement and make recommendations to the team leader
  • Any other duties assigned by the team leader
Job Requirements
  • Diploma & Degree Fresh Grads are encourage to apply
  • SPM /STPM with a minimum 2 years experience in Customer Service
  • Fluent speaking & written in English
  • Willing to work on a rotational Shift Basis or extended hours with shift allowance and OT paid
  • Have basic computer literacy
  • Need to be IT Savvy & basic PC literate (browser, desktop, technical IT terms, etc)
  • Must be willing to work in Klang or Melaka.


  • Attractive basic salary + allowances + overtime
  • 5 working days per week / rotational shift
  • Training provided
  • A fun working environment
  • Chinese speaking candidate will be given additional RM 300 language allowance


Interested candidates are required to apply online or email to 

Only short-listed candidates will be notified.

Job Ref.
: Telecommunication Service
: 2000
Employment Type
: Full Time
No of Vacancies
: 40
Min. Qualification
: High School