Posting date: 30-01-2018 | Closing date: 01-03-2018
Registered in 1999, Collectius CMS (M) Sdn Bhd operated under the name Milliken & Craig. With offices in both Singapore and Malaysia, Milliken & Craig was able to expand and impress their clients with the strict compliance protocols they had in place. Not only could clients trust that their data was well protected, Milliken & Craig differentiated themselves from other debt collectors by treating debtors with respect and professionalism; encouraging long term relationships whilst maintaining high collection rates. Within a few short years, Milliken & Craig was able to secure major accounts from a variety of industries such as banking, logistics, insurance, telecommunication, healthcare, petroleum and courier delivery. In the year 2014, Collectius was founded by good friends Gustav A. Eriksson and Ivar Björklund. With Ivar’s experience in debt purchasing and Gustav’s business acumen, they decided to enter the Asian market together with the help of chairman and mentor Tibor Veres. Once in Asia, Gustav noticed that not only was the concept of ‘debt purchasing’ new to this region, the debt collection industry was also very profitable. Inspired by FinTech, Gustav and Ivar decided to look into enhancing the way debt is collected Asia as well. After meetings with several debt collection agencies in Asia, they felt that Milliken & Craig had the most impressive clientele and geographical advantage. Milliken & Craig officially came under Collectius in 2016. Since then, the focus has been on Fintech and innovation. Resources were quickly directed to research and development, enhancing data security and collection efficiency. With talented in-house IT specialists, Collectius is able to continually improve on their infrastructure and systems, streamlining the debt collection process. The marrying of both FinTech and Collectius’ team of over 160 professional mediators, Collectius is in a good position to work towards being the leading international debt collection and receivables acquisition company.
Customer Care Officer
(Jln Raja Chulan, Kul. Lumpur )
Job Descriptions

Customer Care Officer


·         Handle incoming calls effectively.

·         Timely and accuracy in transferring calls to respective divisions.

·         Courteous and exercise phone etiquette.

Ability to interact effective and handle all queries efficiency

Job Requirements


·         Possess experiences in telco industry particularly in customer care discipline.

·         Friendly, positive minded, helpful and converse well in English and Bahasa Malaysia.

·         Able to go beyond by facilitating with adequate information meeting to incoming call queries.

Only shortlisted candidates will be notified.

Interested applicants are invited to write-in / fax-in / email with comprehensive resume including current and expected salary to:



: RM1500-RM2000
Employment Type
: Full Time
No of Vacancies
: 3
Min. Qualification
: Diploma/Certificate
Min. Experience
: 1 Year(s)