Posting date: 04-10-2017 | Closing date: 31-12-2017
ORG Resources Sdn Bhd Logo
ORG Resources Sdn Bhd
ORG Resources Sdn Bhd prides itself in providing efficient and quality human resource solutions to its clients. It is our strategic focus to take on the role of a human resource partner to all our clients.
Customer Service Executive - Melaka Raya
(Melaka Raya, Melaka )
Job Descriptions
  • Fulfill the needs of the customers by providing information and assistance required for their duration of stay in the hospital.
  • Be involve in training and coaching of staff to create a customer oriented culture in the department and organization.
  • Attend to customer complaints and provide solutions for service recovery, when the need arises.
  • Lead, develop and monitor groups of staff in the customer service department.
  • Act as a bridge between departments to encourage positive collaboration for improvement of the customer experience.
  • Be actively involved in the achievement of department key performance indicator.
Job Requirements
  • Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Business Studies/Administration/Management or equivalent.
  • Able to speak Bahasa Malaysia, English and Mandarin.
  • At least 3 years of working experience in the related customer service field is required for this position.
  • Preferably Senior Executive specialized in Customer Service or equivalent.
  • Preferred Chinese.

* Send updated resume to arlenekhor@orgresources.com.my

Only shortlisted candidates will be notified.

Interested applicants are invited to write-in / fax-in / email with comprehensive resume including current and expected salary to:

ORG Resources Sdn Bhd
No, 18-1, Jalan MP 13,
Taman Merdeka Permai,
75350, Batu Berendam
Melaka

Email: arlenekhor@orgresources.com.my


Job Ref.
: Services
Salary
: RM3,000 - RM3,500
Employment Type
: Full Time
No of Vacancies
: 1
Min. Qualification
: Diploma/Certificate
Min. Experience
: 3 Year(s)
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