Posting date: 11-10-2017 | Closing date: 30-11-2017
Company Confidential
IT SUPPORT/EXECUTIVE
(Kelana Jaya Petaling Jaya, Selangor )
Job Descriptions

-Provide first level support for IT operations including IT systems ,infrastructure and equiment's in the company

-Provide proactive technical support to prevent errors re-ocurring

-Follow up and keep all people concerned on the progress of incidents/cases

-Delivery quality response service on a daily basis and ensuring that any issues are logged,prioritized and resolved within agreed timeframe

-Escalate to next level of support where necessary time to time

-Troubleshoot or diagnose network issue including LAN, WAN, WIFI and Internet.Product including  Fortinet Firewall and Gateway as well as UNIFI for router & modem

-Liaise up with external vendor for any other IT infrastructure related matters, IT sourcing,purchasing  and licensing

 

Job Requirements

-Diploma/Degree in Information Technology /Information System / Computer Science or equivalent

-Ability to identify and distinguish between hardware,software and network problem

-Knowledge in Microsoft Windows Operating System

-Able to work independently, minimum supervision, dedicated, hardworking and able to work under  pressure

-Possess strong analytical,interpersonal and good communication skills

Only shortlisted candidates will be notified.

Interested applicants are invited to contact at 016-3084747 (Ms Fen) or write-in email with comprehensive resume to:

Email: gohwf_fen@yahoo.com.my


Job Ref.
: IT
Employment Type
: Full Time
No of Vacancies
: 5
Min. Qualification
: Diploma/Certificate
Min. Experience
: 2 Year(s)